Walk-ins and the phone hit at the same time
A patient at the counter, two in the waiting room, and a new-patient call on line one. Someone waits, and the caller is the one who can leave.
Pages for the pain people search, a phone agent that books the exam when the front desk is juggling walk-ins, and re-exam reminders that keep the care plan on track.
A patient at the counter, two in the waiting room, and a new-patient call on line one. Someone waits, and the caller is the one who can leave.
A twelve-visit plan becomes six when a cancellation is never rebooked. The re-exam does not happen, and the patient quietly stops coming.
People search for sciatica, a pinched nerve, or a car-accident injury, and land on a page about your philosophy of care.
Low back pain, neck pain, headaches, auto injuries: each gets a page that explains the first visit, what the exam includes, and a way to book it.
See how it works →Answers when the desk can’t, books the exam into a real opening, texts the confirmation and intake form, and leaves a summary on the patient record.
See how it works →Every patient mid-plan without a next visit on the books gets a text with two openings. Re-exam reminders go out when the plan says so.
See how it works →Yes. Walk-ins keep working the way they do today. The phone agent only handles the calls the desk can’t take, and books into the openings you leave on the calendar.
No. It answers logistics: hours, location, what to bring, and the first-visit fee if you publish one. Questions about treatment or an injury go to the doctor or your team.
It states what you have told it about the plans you accept. Coverage and personal-injury questions are handed to the front desk with a note.
Hi, I’m Ottimo’s assistant. Ask how the website, phone, ads, and follow-up work together, and I’ll point you to the right page.
Automated answers. Prefer a person? Talk to Ottimo