Medical and cosmetic calls land on the same line
A suspicious mole and a question about a laser package arrive within the same minute. One scheduler sorts both while the hold music plays.
Dermatology practices
Medical visits that get in sooner, and cosmetic consults that get booked.
Pages for the skin conditions and cosmetic treatments people search, a phone agent that books and reschedules when the desk is behind, and waitlist texts that fill the cancellations.
Where the schedule slips.
The wait is long, and cancellations go unfilled
A new patient is told eight weeks. When a Tuesday slot opens up, nobody has time to work the list, and it stays open.
Referrals arrive, and the patient does not call
The primary care office sends the referral over. The patient means to call, and does not. The referral sits in a tray.
The system for this work.
A page for every condition and treatment
Acne, eczema, psoriasis and skin checks on one side; injectables, fillers and laser resurfacing on the other. Each page says what the visit involves and books it.
See how it works →A phone agent that sorts medical from cosmetic
Answers when the desk can’t, asks whether the visit is medical or cosmetic, books into the right provider’s openings, and flags anything urgent for a person.
See how it works →Waitlist and recall texts
A cancellation goes to the waitlist by text within minutes. Annual skin-check reminders go out when they are due.
See how it works →Go deeper for dermatology practices.
AI phone agent for dermatology practicesAppointment calls answered while the desk is on hold with a payer.Websites for dermatology practicesA page for every condition, every procedure, and the skin check people keep postponing.CRM and follow-up for dermatology practicesMedical referrals scheduled, cosmetic consults followed up, skin checks recalled.Reviews for dermatology practicesReview requests after the visit, with the diagnosis left out.
Illustrative example
A week on the system.
- Mon. A search for eczema treatment lands on the condition page and requests the first available visit.
- Tue. The desk is checking in the morning block; the phone agent books a skin check and a cosmetic consult.
- Wed. A cancellation opens a Thursday slot; the waitlist gets a text and one patient takes it.
- Thu. Referred patients who have not called get a text with a link to book.
- Fri. Annual skin-check reminders go out to patients due next month.
Questions from dermatology practices
Will the phone agent triage a worrying spot?
No. If a caller describes a changing mole, bleeding, or anything that sounds urgent, it hands the call to a person and marks the record. It books; it does not assess.
Can it book medical and cosmetic into different schedules?
Yes. It asks which kind of visit the caller wants and books into the provider and room you have set for it.
How does it help with the referral backlog?
Referred patients who have not booked get a text with a link to real openings. Your team sees who has booked and who still needs a call.