Veterinary clinics

Sick visits that get seen today, and vaccine reminders that bring the whole household back.

Pages for the services pet owners search, a phone agent that answers when the front desk is weighing a dog, and reminders that cover every pet in the house.

Where the schedule slips.

The sick-visit call comes in during the morning rush

A dog that has been vomiting since last night, a cat that will not eat. The owner calls at 8 a.m. with everyone else, and a voicemail sends them to the emergency clinic.

Vaccine and wellness reminders go out late

Reminders are printed and mailed when someone gets to them. Rabies boosters lapse, and the owner only notices when the boarding kennel asks.

Multi-pet households get three separate calls

The same family gets a reminder for each animal on different weeks. Nobody offers to see all three in one visit.

The system for this work.

A page for every service

Wellness exams, vaccines, dental cleanings, spay and neuter, urgent sick visits: each gets a page that says what to expect and books it.

See how it works →

A phone agent for the rush and after hours

Answers when the desk can’t, collects the pet’s name and the problem, offers today’s urgent openings for sick visits, and texts the confirmation.

See how it works →

Reminders by household

Vaccine, wellness and dental reminders grouped by family, with real openings to book all the pets at once.

See how it works →
Illustrative example

A week on the system.

  • Mon. An owner searches for an urgent vet visit at 7:30 a.m., lands on the sick-visit page, and takes the first opening.
  • Tue. The desk is on three lines; the phone agent books two wellness exams and texts the forms.
  • Wed. A household with two dogs and a cat gets one reminder for all three vaccines.
  • Thu. A missed call after closing gets a text with the morning’s openings.
  • Fri. Review requests go out after the day’s visits.

Questions from veterinary clinics

What happens on a true emergency?

You decide what counts as an emergency. The phone agent gives those callers the number you choose, including the emergency hospital after hours, and flags the record for your team in the morning.

Does it give advice about a sick animal?

No. It collects what the owner describes, books the soonest opening you allow, and leaves the clinical questions to your veterinarians and technicians.

Can it handle more than one pet on a call?

Yes. It records each pet on the household’s record and books them back to back when the calendar allows.

See it on your clinic

Tell us the services you want more of and how you handle sick visits. We reply within one business day.