The phone rings while the desk is checking someone out
New-patient calls land at the busiest moments. If the call goes to voicemail, the caller tries the next office on the map.
Dental practices
A full hygiene schedule and new-patient calls that get answered.
Pages for the procedures people search, a phone agent that books when the front desk is with a patient, and recalls that go out on their own.
Where the schedule slips.
Hygiene recalls slip
Six-month recalls depend on someone remembering to call. When the list gets long, the schedule gets holes.
The website talks about the practice, not the procedure
People search for an implant consult, a same-day crown, or an emergency extraction, and land on a homepage that says “welcome”.
The system for this work.
Procedure and town pages
One page for each procedure you want more of, and one for each town you draw from, each ending in a way to book.
See how it works →A phone agent that books the consult
Answers when the desk can’t, offers real openings, texts the confirmation, and leaves a summary on the patient record.
See how it works →Recalls and reviews on a schedule
Recall texts, reminders, and a review request after the visit, sent from one calendar.
See how it works →Go deeper for dental practices.
AI phone agent for dental practicesNew-patient calls answered while the desk is with a patient.Websites for dental practicesA page for every procedure, every toothache, and every town you draw from.CRM and follow-up for dental practicesEvery new-patient call, form and unscheduled treatment plan on one record.Reviews for dental practicesReview requests that go out after the visit, from the same record that booked it.
Illustrative example
A week on the system.
- Mon. An emergency search lands on the extraction page and books the 2:30 opening.
- Tue. Both lines are busy at 9 a.m.; the phone agent books two new-patient exams.
- Wed. Recall texts go out to the patients due next month.
- Thu. A no-show gets a same-day text and takes Friday morning.
- Fri. Review requests go out after the afternoon visits.
Questions from dental practices
Does the phone agent know which insurance we take?
It answers from the list you give it and says so plainly. Coverage questions it cannot answer are handed to the front desk with a note.
Can it book into our practice management software?
It books into the calendar you connect to Ottimo. Tell us the system you run and we will confirm exactly how the handoff works before you commit.
What about patient privacy?
Before the phone agent handles patient details, ask us how recordings and summaries are stored and what agreements are in place. We answer that in writing before you go live.