Terms of Service

By accessing or using the Ottimo platform at ottimo.dev ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using Ottimo on behalf of a business, you represent that you have authority to bind that business to these Terms.

Ottimo provides a platform for building and managing websites, CRM, AI tools, lead management, booking, automation, and related features. We reserve the right to modify, suspend, or discontinue features at any time with reasonable notice.

You must provide accurate, complete information when registering. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@ottimo.dev if you suspect unauthorized access.

You agree not to use Ottimo to: violate any applicable laws or regulations; send spam, unsolicited messages, or engage in phishing; infringe intellectual property rights of others; transmit malware, viruses, or malicious code; attempt to gain unauthorized access to any system; or create websites promoting illegal activities, hate speech, or content that exploits minors.

We reserve the right to suspend or terminate accounts that violate these terms without refund.

Paid plans are billed monthly or annually in advance. All fees are non-refundable unless stated otherwise. We may change pricing with 30 days' notice. Failure to pay may result in service suspension. You are responsible for all taxes applicable to your subscription.

You retain ownership of all content you create on Ottimo. By using the platform, you grant Ottimo a limited license to host, store, and display your content solely to operate the service. We do not claim ownership of your websites, pages, or data.

Ottimo and its licensors own all intellectual property rights in the platform, including software, templates, UI, and branding. You may not copy, modify, or distribute any part of the platform without written permission.

To the maximum extent permitted by law, Ottimo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability to you shall not exceed the amount you paid in the 12 months preceding the claim.

You agree to indemnify and hold harmless Ottimo and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service, your content, or your violation of these Terms.

You may cancel your account at any time from Settings → Billing. We may terminate or suspend your account for violation of these Terms. Upon termination, your data will be deleted within 90 days per our Privacy Policy.

Program description. Ottimo, and businesses using Ottimo, send SMS messages for appointment confirmations and reminders, replies to inquiries, account notifications, customer care, and, where you have separately opted in, promotional offers.

Opt-in. You opt in by submitting your mobile number with the SMS consent checkbox on one of our forms, by texting a keyword to one of our numbers, or by verbally agreeing during a call. Consent to receive messages is not a condition of any purchase.

Message frequency and cost. Message frequency varies. Message and data rates may apply. Check with your carrier for details.

Opt-out. Reply STOP to any message to cancel. You will receive one final confirmation message and no further texts from that number. Reply HELP for help or contact legal@ottimo.dev.

Privacy. Mobile numbers and opt-in data are not sold or shared with third parties for marketing purposes. See our Privacy Policy for details.

Carriers. Carriers are not liable for delayed or undelivered messages. Supported carriers include all major U.S. carriers.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Disputes shall be resolved in the state or federal courts located in Delaware.

We may update these Terms from time to time. We will notify you of material changes via email. Continued use of the service after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms? Contact legal@ottimo.dev.