The first cold snap floods the phones
Every no-heat call comes in the same morning. The office takes what it can, and the rest ring out to the next company in the results.
HVAC companies
No-heat calls answered at 6 a.m., and a maintenance list that keeps the trucks moving in April.
Service and town pages for the systems you install and fix, a phone agent that answers when every tech is in an attic, and maintenance agreements that renew on time.
Where the schedule slips.
Emergency calls at night go to a voicemail
A homeowner with no cooling at 9 p.m. in July does not leave a message. They keep calling down the list until someone picks up.
Maintenance agreements lapse quietly
Spring and fall tune-ups keep the shoulder season busy. When renewals depend on a phone call nobody has time to make, the list shrinks.
The system for this work.
Service and town pages
Furnace repair, AC installation, heat pumps, duct cleaning: one page per service per town you serve, each ending in a way to call or book.
See how it works →A phone agent for peaks and after hours
Answers when the office can’t, collects the address and the symptom, offers the service windows you set, flags emergencies to the on-call tech, and texts the confirmation.
See how it works →Maintenance reminders and reviews
Tune-up reminders go out by season with openings to book. Agreement renewals get a text before they lapse. Finished jobs get a review request.
See how it works →Go deeper for hvac companies.
AI phone agent for hvac companiesNo-cool calls answered on the first hot day of the year.Websites for hvac companiesA page for no heat, for no cool, for the install, and for every town you dispatch to.CRM and follow-up for hvac companiesReplacement quotes answered, maintenance agreements renewed, no-heat calls booked.Reviews for hvac companiesThe review request goes out when the system is running and the invoice is paid.
Illustrative example
A week on the system.
- Mon. The first freeze of the year; the phone agent books no-heat calls into Monday and Tuesday windows while the office works the overflow.
- Tue. A search for a heat pump installer in the next town lands on that town page and requests an estimate.
- Wed. A 10 p.m. no-cool call reaches the on-call tech; the homeowner gets a text with the arrival window.
- Thu. Spring tune-up reminders go out to agreement customers with openings in April.
- Fri. Completed installs get a review request that evening.
Questions from hvac companies
Can it dispatch techs?
It offers the windows you set and books into them. Dispatch and routing stay with your office; the agent leaves the address and symptom on the customer record.
What about emergency no-heat or no-cool calls?
You define what counts as an emergency and the hours it applies. Those calls ring through to the on-call tech, and the caller gets a text if nobody picks up.
Can it sell maintenance agreements?
It explains the agreement the way you describe it and books the first visit. Pricing beyond what you publish goes to your office.