One calendar
The phone agent, the page, and the text offer the same openings. Two books would double-book the afternoon.
Booking
They pick a time that is actually open.
From the page, the chat, the text, or the phone agent. The time lands on your schedule, and the confirmation goes out because the booking exists.
- Open times from the calendar you connect
- Booking on the site, in chat, and by text
- Confirmations and reminders from that booking
- A reschedule updates the same record
The hold is real
When they choose Thursday at 2:30, that slot is taken. The desk sees it without retyping.
Reminders follow the visit
Move the time and the reminder moves. Cancel it and the “see you then” message stops.
It sits with the rest of the system.
Questions about Booking
Which calendars can we connect?
We connect the schedule you already run. Tell us the system and we will confirm the handoff before you commit. We do not guess at a connector we have not checked.
Can patients or clients reschedule by text?
Yes, when that reply is on. The calendar moves with the message, so the desk does not retype it.
What about deposits or payments?
Booking holds the time. Payments, if you take them, are confirmed with you as part of setup. We do not invent a checkout you have not asked for.