The storm brings every call in the same two days
Hail passes through, and the phones ring for forty-eight hours. The calls you cannot answer become someone else’s inspections.
Service and town pages for the roofs you repair and replace, a phone agent that answers when the whole crew is on a roof, and follow-up that keeps an estimate alive while the homeowner waits on the adjuster.
Hail passes through, and the phones ring for forty-eight hours. The calls you cannot answer become someone else’s inspections.
The homeowner is waiting on the adjuster. You are waiting on the homeowner. Weeks pass, and the paperwork ends up with the company that kept calling.
People search for a leak, a missing shingle, or a storm-damage inspection in their town. A single homepage does not answer any of them.
Roof replacement, leak repair, storm-damage inspections, gutters, siding: one page per service per town you serve, each with a way to request an inspection.
See how it works →Answers when the crew can’t, collects the address and what the homeowner saw, books the inspection into the windows you set, and texts the confirmation.
See how it works →Every estimate sits on the homeowner’s record with the claim status and a next step. Reminders go out at the intervals you set until the job is scheduled or closed.
See how it works →It explains the process the way you describe it and collects the claim number if the homeowner has one. Questions about coverage or what the policy pays are handed to a person.
It answers the calls the office cannot, books into the inspection windows you open, and leaves a record of each caller so nobody is lost in the rush.
Each open estimate gets a follow-up at the intervals you set, and your team sees which ones have replied. You decide when to close one.
Hi, I’m Ottimo’s assistant. Ask how the website, phone, ads, and follow-up work together, and I’ll point you to the right page.
Automated answers. Prefer a person? Talk to Ottimo