Treatment questions tie up the desk
Downtime, what to expect, whether a treatment can be done before an event. The same questions, in the middle of checking clients in and out, while the caller compares you with the spa across town.
Med spasAI phone agent
Consult calls answered while the provider is in the treatment room.
The AI phone agent picks up when the front desk is checking a client in or the spa has closed for the evening. It answers from your approved treatment list, books the consult, and texts the confirmation.
Where it goes wrong today.
Evening and weekend callers get voicemail
Many clients research treatments after work. A call at 7 p.m. reaches a recording, and the consult goes to whichever spa answers first the next morning.
Pricing calls go nowhere
A caller asks what a syringe or a package costs. The desk is busy, the voicemail is full, and the client books nothing.
How it works for med spas.
It knows the treatments you approve
Your menu, your providers, your hours, your consult policy, and the prices you choose to publish. The agent describes a treatment in the words you give it. It does not give medical advice, say whether a client is a candidate, or promise a result. Those questions go to a provider.
It books the consult on a real opening
The agent reads the calendar you connect and offers times with the right provider. The slot is held and a confirmation text goes out with your intake form link and your deposit or cancellation policy, if you have one.
Every call lands on the client record
Recording, summary, and source sit in the CRM. When the next treatment is due, the rebooking text goes out from the same record. After the visit, a review request follows.
Illustrative example
What a day looks like.
- 9:10 a.m.The desk is checking in the first client. A caller asks whether a neuromodulator treatment can be done two weeks before a wedding. The agent books a consult and leaves the timing question for the injector.
- 1:30 p.m.A caller asks the price of a filler syringe. The agent gives the published price you approved and offers a consult on Thursday.
- 6:45 p.m.The spa is closed. A caller asks about laser hair removal packages. The agent explains that a consult comes first and books it.
- SaturdayA client calls to move a Tuesday treatment. The agent moves it to Wednesday, texts the change, and updates the record.
An illustrative example of how the system runs, not a measured result.
More for med spas.
Med spasThe whole system for this work: pages, phones, follow-up and reviews.WebsitesA page for every treatment, and a consult booked before they close the tab.CRM and follow-upConsults that book, series that finish, clients who come back on time.ReviewsReview requests after the treatment, worded so the client decides what to share.
Questions med spas ask
Will it tell callers whether they are a candidate for a treatment?
No. Candidacy, contraindications, and expected results are for the provider at the consult. The agent says so plainly and books the consult.
Can it quote prices?
Only the prices you publish to it. If a treatment is priced per unit or after an assessment, it says that and books the consult.
How does the booking land?
On the calendar you connect, with the provider you assign to that treatment. The client gets a text, the desk sees the booking, and the recording stays on the record. More on what an AI receptionist is.
How long until we are live?
About five business days on the platform plan. We load your treatment list, hours, and policies with you first.