Trained on your business
Services, towns, hours, and the answers you want given. It does not invent a policy.
Assistant
The questions get answered on the page.
Hours, what you offer, how to book. The assistant answers from the list you give it, offers a real time when they want one, and saves the thread.
- Answers from your approved list
- On the site, including after you close
- Books or hands off when they are ready
- The transcript sits on the lead
A person can step in
The chat is a lead, not a dead end. Your team sees it in the same inbox as the calls and forms.
It stays in its lane
Logistics and booking. Clinical, legal, and anything off the list go to your team with a note.
It sits with the rest of the system.
Questions about Website assistant
Is this the same as the AI phone agent?
Same idea, different door. The assistant is the chat on the website. The phone agent answers calls. Both use the list you approve and the same calendar and CRM.
Can it quote prices?
Only prices you publish. Anything else is handed to a person.
Do chats create leads?
Yes, when the visitor shares a way to reach them or asks to book. The transcript is attached to that lead.