The phone is in the truck
In many plumbing companies the owner answers the phone between jobs. A call during a water heater install goes to voicemail.
Plumbing companiesAI phone agent
Burst-pipe calls answered while every tech is under a sink.
Plumbing calls come when something is leaking. The AI phone agent picks up when the owner is on a job or the office is closed, books a service window from the real schedule, and texts the homeowner what to do until the tech arrives.
Where it goes wrong today.
Water does not wait
A pipe bursts at midnight. The homeowner calls the first three plumbers on the map and hires whoever answers.
Drain calls want a price
A clogged-drain caller wants a number. The desk gives a range, the caller shops it, and nobody follows up.
How it works for plumbing companies.
It knows your work and your rules
Repairs, drain cleaning, water heaters, remodel work, the towns you cover, your service-call fee if you publish it, and your emergency policy. The agent does not diagnose a leak or quote repair pricing over the phone.
It books and texts shut-off instructions
Morning or afternoon window from the schedule you connect. For active leaks it reads your approved instructions, such as where to find the main shut-off, and texts them to the homeowner with the window.
The job lands on the record
Recording, summary, address, and source go to the CRM. A review request can follow the job, and calls the agent cannot finish get a text back.
Illustrative example
What a day looks like.
- 7:00 a.m.The owner is driving to the first job. A homeowner calls about a slow kitchen drain. The agent books an afternoon window and texts the fee.
- 11:45 a.m.A caller has water under the sink. The agent reads your shut-off instructions, books the next window, and flags it as active.
- 3:10 p.m.A property manager asks whether you handle a small apartment building. The agent confirms from your list and books an estimate.
- 11:50 p.m.A pipe bursts. The agent follows your emergency rule, texts the main shut-off instructions, and alerts your on-call tech.
An illustrative example of how the system runs, not a measured result.
More for plumbing companies.
Plumbing companiesThe whole system for this work: pages, phones, follow-up and reviews.WebsitesA page for no hot water, for the clogged drain, for the water heater, and for every town on the route.CRM and follow-upEmergency calls booked, estimates answered, recommended repairs scheduled.ReviewsThe homeowner who called at midnight with a burst pipe gets the request once the job is done and paid.
Questions plumbing companies ask
Can it give a price for a drain cleaning?
Only a flat rate or service fee you publish. Otherwise it books the visit and says the tech prices on site.
What does it tell someone with an active leak?
Only the instructions you approve, such as turning off the main valve. It does not troubleshoot the plumbing.
Can it reach our on-call plumber?
Yes. You set the hours and the number. The agent can ring that person first or book and alert them. More on what an AI receptionist is.
Is it extra on top of the platform?
No. It is part of the platform plan on contact, with no setup fee.